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This Privacy Policy explains how Whrixxennlix (“we”, “our”, “us”) collects, uses, and protects personal information when you visit our website at whrixxennlix.world or interact with our nutrition planning services. We aim to be straightforward about what we collect, why we collect it, and the choices you have. By using our website you agree to the practices described below.
1. Who we are
We are a small planning studio based at 1950 Richmond Rd, Lyndhurst, OH 44124, USA. You can reach us by phone at +1 216-448-4325 or in writing through the contact form on our website. For purposes of applicable privacy laws we act as the data controller of personal information you submit to us through our website, by phone, or in person.
2. Information we collect
We try to collect as little information as possible while still being able to help you. The categories of information we may collect include:
- Information you provide directly: your name, email address, the contents of any message you send through the contact form, and any details you share during a planning conversation.
- Information collected automatically: standard server logs that record your browser type, approximate location, the pages you view, the time of your visit, and the page that referred you. This information is used in aggregate.
- Cookies and similar technologies: small files stored on your device to remember preferences and to make the site work properly. See our separate Cookies Policy for details.
We do not knowingly collect sensitive personal information. We do not request government identifiers, financial card numbers through this website, or health records.
3. How we use your information
We use information you provide for the following purposes:
- To respond to messages you send through the contact form or by email.
- To prepare and deliver the planning materials you request from us.
- To send service-related communication such as appointment confirmations or follow-up notes.
- To improve the structure and content of our website based on aggregate usage patterns.
- To meet legal and accounting obligations that apply to a small business operating in the United States.
We do not sell, rent, or trade your personal information. We do not use the contents of your contact-form messages to train external machine-learning systems.
4. Legal bases for processing
Where applicable law requires us to identify a legal basis for processing personal information, we rely on one or more of the following: your consent (for example, when you submit the contact form), the performance of a contract you have with us, our legitimate interest in operating a small studio responsibly, and compliance with legal obligations.
5. Sharing of information
We share information only when necessary and only with parties who help us run the studio. These may include:
- Hosting and email providers that store the website and route mail on our behalf.
- Analytics tools that help us understand aggregate traffic patterns.
- Professional advisors such as accountants when we have a legal or business need to do so.
- Public authorities when we are required to disclose information by valid legal process.
All third parties are required to handle your information in line with applicable privacy laws and our own confidentiality expectations.
6. International data transfers
Our studio operates in the United States. If you contact us from outside the United States, your information will be transferred to and processed in the United States. We take reasonable steps to ensure that any transfer is consistent with applicable cross-border data transfer requirements.
7. Data retention
We retain personal information only for as long as needed to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Contact-form submissions are typically retained for up to 24 months and then deleted or anonymized. Client engagement records are retained for the duration of the engagement plus a reasonable archival period.
8. Your rights
Depending on where you live, you may have rights regarding your personal information. These can include the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete personal information we no longer need.
- Withdraw consent you have previously given to us at any time.
- Object to or limit certain types of processing.
To exercise any of these rights, please contact us using the details on our Contact page. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request.
9. Security measures
We use a combination of administrative, technical, and physical safeguards to protect personal information. These include encrypted transport on the website, restricted access to mail accounts, and routine review of who in our team can read inbound messages. No system is perfectly secure, but we work to keep risks at a sensible minimum for a small studio.
10. Children
Our services are intended for adults responsible for household planning. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information through our website, please contact us so that we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
12. Contact us
If you have questions, requests, or concerns about this policy or our handling of personal information, please reach out through our Contact page or by mail at 1950 Richmond Rd, Lyndhurst, OH 44124, USA. We aim to respond to privacy questions within seven business days.